Privacy Policy

PRIVACY POLICY

Body Blitz Beauty (reg. business Body Blitz Beauty Ltd) collects, uses, and is responsible for personal information we obtain from you. We are regulated under the General Data Protection Regulations (GDPR), which apply across the European Union (including the UK).

The purpose of this policy is to explain how we control, process, handle, and protect your personal information. Your privacy is important to us, and we are committed to keeping your information secure and managing it in accordance with our legal responsibilities.

What personal data is collected

Body Blitz Beauty is a service provider, and we may collect personal information from you to deliver our services, including:

  • your name
  • email address
  • telephone number
  • home address
  • details of your beauty or wellness service requirements
  • payment details

We only collect personal information when we have a legitimate business requirement to do so.

How do we collect data

The data that we have collected and hold securely has come from several sources, which include:

  • contact provided via website, social media, or other digital mediums
  • signed up via our mailing list subscription
  • contact made regarding recruitment opportunities
  • data provided by agents acting on your behalf
  • exhibitions, events, and networking
  • business meetings
  • through direct contact with customers

The personal data we hold has been provided with consent. If you feel that you are on our list and have not provided consent, please contact us. We encourage you to read our data policy to understand your rights and to contact us if you have any concerns, wish to be removed, or gain access to the data we hold.

How do we use data

We collect personal information about you so that we can provide our services, communicate, and share any related information you may request. We may also use this personal information for purposes related to our service including:

  • to administer our services
  • notify you of any changes to an appointment, service, or product
  • verify your identity or ensure personal details are up to date
  • to take payment for services provided
  • to better understand your needs and provide relevant services
  • help answer any questions you’ve asked us to respond to
  • communicate relevant services, reminders, safety, or legal matters
  • provide general updates on our beauty and wellness services
  • carry out feedback requests to improve our services
  • provide you with information or marketing we reasonably believe may be relevant to you
  • comply with applicable laws where we are obliged to retain or disclose certain information
  • investigate or address complaints related to your use of our services
  • for internal and external auditing purposes

Disclosure of personal data

The information you provide to us will be held on our secure GDPR-compliant servers, systems, and computers. Personal data may be accessed by or given to our staff for the purposes set out in this Privacy Data Protection policy or for other purposes approved by you.

We may also provide your personal information to other companies for the purposes of administering our services, which includes:

  • third parties and their associated companies or approved contractors as part of delivering our services
  • where you have provided consent to discuss your requirements for finance, warranties, or other related services
  • law enforcement bodies or other regulatory authorities to comply with any legal obligations or court orders
  • third-party organisations that provide IT services, cloud-based storage, email providers, or communication platforms
  • debt collection companies to assist in collecting any overdue payments
  • our professional advisers for business management, legal, or regulatory compliance purposes
  • third parties in the event of a claim or dispute relating to your use of our services

Body Blitz Beauty does not sell or share your personal data with third parties for marketing purposes.

How we protect your data

Body Blitz Beauty is committed to protecting the security of your personal information. We safeguard your personal data by using secure data storage and systems that meet GDPR compliance requirements. We also use professional contractors to maintain and manage our online services, email security, and anti-virus software.

However, although we take reasonable precautions to protect your data from unauthorized access, the internet is not a 100% secure environment. Under GDPR, we will advise you as soon as possible if your data is stolen, accessed, or used unlawfully.

Your rights

You have rights in relation to your personal information, including:

  • access to personal information
  • the right to object to the processing, storage, or usage of your personal data
  • the right to rectify or erase personal information
  • the right to restrict the processing of your personal data
  • the right to obtain a copy of your personal data
  • the right to lodge a complaint with the ICO (Information Commissioner’s Office)

Please contact us if you need further information. We will respond to any requests for information within the legally required time limits under GDPR (30 days).

Further details of your rights can be found at the Information Commissioner’s Office (ICO). They can be contacted by telephone on 0303 123 1113 or via their website www.ico.org.uk.

How to change the information we hold

We are legally required to ensure that the data we hold is accurate and up to date. If your information changes or becomes outdated, please contact us so we can update or remove it as necessary.

Data retention

We retain personal data for legal and professional guidelines, such as tax and audit purposes. We review the length of time we keep personal data and securely delete information that is no longer necessary.

Marketing

Our email marketing messages comply with GDPR. If you subscribe to our newsletter or marketing list, you can unsubscribe at any time by clicking the link at the bottom of the email. You can also manage your preferences by contacting us directly.

We use GDPR-compliant EMS providers for secure data handling, including providers like Mailchimp, Google Mail, and Microsoft Outlook.

Website

Our website www.bodyblitzbeauty.co.uk uses cookies and Google Analytics to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

Complaints

If you have any complaints regarding Body Blitz Beauty’s processing of your personal data, please contact our data controller via the details below. You also have the right to lodge a complaint with the ICO.

Data controller and contact information

The data controller is Body Blitz Beauty Ltd. If you have any questions or concerns, please contact us at:

By email: info@bodyblitzbeauty.co.uk
By letter: 37 Whitepit Lane, Flackwell Heath, High Wycombe, HP10 9HT.